Privacy Policy – Healthy Balance Weight Loss

Healthy Balance Weight Loss

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES, OUR WEBSITE, OR OUR MOBILE APPLICATIONS.

IMPORTANT NOTE – Our Notice of Privacy Practices is a separate document that governs how protected health information (“PHI”) about you may be used and disclosed in connection with the health care services in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).

I. Introduction

This Privacy Policy (the “Privacy Policy”) describes the types of information Healthy Balance Weight Loss and its affiliates (collectively, “Healthy Balance”, “we”, “our”, or “us”) may collect from you or that you may provide when you use the Healthybalanceweightloss.com website (“website”) and any of our mobile applications (“mobile app”) (collectively the “Platform”). This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. Use of the Platform is governed by this Privacy Policy and our Terms of Service. This Privacy Policy is incorporated into our Terms of Service. By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be legally bound by this Privacy Policy and our Terms of Service. If you do not accept any term in this Privacy Policy, please refrain from using the Platform.

This Privacy Policy may change from time to time, and your use of the Platform after we make changes is deemed to be acceptance of those changes. Therefore, please check this Privacy Policy periodically for updates.

II. Information We Collect about You and How It’s Collected

Information about You and Your Health Care Treatment

We collect several types of information from and about users of our Platform, including:

Personal Information: This includes your name, mailing address, email address, telephone number, account information, gender, occupation, and payment information.
Health-Related Information: Information such as your clinical history, weight loss goals, dietary preferences, and any other information exchanged through communication methods with Healthy Balance.
Technical Information: Information about your Internet connection, equipment you use to access our Platform, usage details, and IP address.

Collection Methods:

Directly from you when you provide it.
Automatically as you navigate through the Platform.
From third-parties with whom we collaborate to provide services.

Information You Provide: The information we collect on or through our Platform includes:

Information provided to sign up for an account or services.
Records or copies of your correspondence with us.
Details of your visits to our website, including traffic data and logs.

Cookies and Tracking: Our Platform uses cookies for various purposes, such as enhancing user experience and analyzing traffic. You can set your browser to refuse cookies, although some parts of our Platform may not function properly as a result.

III. How We Use Your Information

We may use your information in several ways, including:

To provide services and respond to inquiries.
To process payments and fulfill your orders.
To communicate with you about products, services, surveys, newsletters, and promotions.
To enhance Platform functionality and optimize performance.
To comply with legal obligations.

IV. Disclosure of Your Information

Your Personal Information may be disclosed as follows:

For treatment, payment, or healthcare operations purposes.
To third-party service providers or partners assisting in our functions.
For marketing and advertising purposes as per your consent.
To comply with applicable laws and protect the rights or safety of others.

V. Options about How We Use and Disclose Your Information

You have several options regarding your Personal Information, including:

You can refuse or disable cookies through your browser settings.
You can opt-out of receiving promotional emails from us by following unsubscribe instructions included in those communications.

VI. Data Security

We implement reasonable security measures to secure your Personal Information from unauthorized access or misuse. However, no transmission method over the Internet is completely secure, and you transmit data at your own risk.

VII. Third-Party Platforms

Our Platform may contain links to external websites. This Privacy Policy does not apply to third-party websites. We encourage you to read their privacy policies before providing any Personal Information.

VIII. No Services to Persons under the Age of 18

Healthy Balance does not knowingly provide services to individuals under the age of 18.

IX. California Resident Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

The right to know about the Personal Information we collect about you.
The right to request deletion of your Personal Information.
The right to opt-out of the sale of your Personal Information.

To exercise these rights, please contact us as outlined in Section XI.

X. Revisions to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. The date of the last modification is noted at the top of this page. Your continued use of the Platform denotes acceptance of any changes made.

XI. Contact Information

For questions or comments about this Privacy Policy, please contact us at:

Email: info@healthybalanceweightloss.com
Phone: 1-805-200-2243