Terms and Conditions

I. INTRODUCTION

Healthy Balance Weight Loss™ (“Healthy Balance,” “we,” “us,” “our”) owns and operates the website www.healthybalanceweightloss.com and may offer mobile applications or other online services (collectively referred to as the “Platform”).

Healthy Balance provides a variety of services focused on supporting individuals in achieving weight loss goals, specifically through medical consultations and prescription medications, including semaglutide and tirzepatide. These services are offered to individuals who meet our eligibility requirements. This Agreement (“Terms” or “Agreement”) sets forth the legally binding terms and conditions governing the use of the Platform and the Services.

By accessing or using any part of the Platform, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree with any of the Terms, you are not authorized to use the Services.

 

II. ACCEPTANCE OF TERMS

Your use of Healthy Balance Weight Loss Services is subject to this Agreement and all applicable laws and regulations. By using the Platform, creating an account, or accessing the Services, you agree to be bound by these Terms. If you do not accept these Terms, please do not use the Services.

We reserve the right to modify, update, or change any part of these Terms at any time, and any changes will be effective immediately upon being posted to the Platform. We encourage you to review these Terms periodically to stay informed of any modifications.

 

III. DESCRIPTION OF SERVICES

Healthy Balance Weight Loss offers various weight loss services, including the following:

• Telehealth Consultations: Users can access consultations with licensed healthcare providers for the purpose of evaluating eligibility for weight loss medications.
• Prescriptions: Based on the results of consultations, healthcare providers may prescribe weight loss medications such as semaglutide and tirzepatide, when deemed appropriate.
• Ongoing Weight Loss Support: After receiving prescriptions, users will have access to continuous support and guidance to assist with their weight loss journey.

 

IV. ELIGIBILITY

To use Healthy Balance Weight Loss services, you must meet the following requirements:

• Be at least 18 years of age.
• Be a resident of the United States.
• Provide accurate and complete health information as requested during consultations.
• Be in good general health and eligible to use weight loss medications as determined by your healthcare provider.

You agree to keep your information up to date and provide truthful and accurate details. If any of the information you provide is found to be inaccurate or incomplete, we may suspend or terminate your access to the Services.

 

V. MEDICAL DISCLAIMERS

The Services provided by Healthy Balance Weight Loss are not intended to replace medical advice, diagnosis, or treatment from your primary healthcare provider. While our healthcare providers may prescribe medications like semaglutide or tirzepatide, the decision to use these medications is based on their professional evaluation.

You agree to seek advice from your primary healthcare provider before making any medical decisions. Healthy Balance Weight Loss is not responsible for any medical conditions that arise, including any adverse effects related to medications prescribed through our service.

If you experience any medical emergencies, you must immediately seek assistance from emergency medical services.

 

VI. PAYMENT AND SUBSCRIPTION TERMS

Healthy Balance Weight Loss operates on a subscription-based model. By enrolling in our Services, you agree to the following payment and billing terms:

1. Subscription Model: Users will be charged on a monthly or recurring basis depending on the plan selected at enrollment. Details of your plan and pricing will be provided during registration.
2. Payment Authorization: By entering your payment details, you authorize Healthy Balance Weight Loss to charge your payment method for the applicable subscription fees and any associated costs.
3. Refund and Cancellation Policy:
   • You may cancel your subscription within 30 days from your initial payment to receive a full refund for that billing cycle.
   • After 30 days, no refunds will be issued, but you will retain access to the Services for the remainder of the current billing cycle.
   • You may cancel your subscription by contacting our support team.

We reserve the right to modify our pricing at any time, and any such changes will be communicated to you in advance.

 

VII. PRIVACY AND DATA USE

Healthy Balance Weight Loss respects your privacy and is committed to protecting your personal data. We collect, use, and disclose personal information in accordance with our Privacy Policy, which is incorporated by reference into this Agreement.

By using the Services, you consent to the collection and use of your information as outlined in the Privacy Policy. You are also responsible for maintaining the security of your account credentials and any personal information provided through the Platform.

We take reasonable measures to protect your health information; however, no system is completely secure. We encourage you to review our Privacy Policy regularly for updates and information on how your data is protected.

 

VIII. THIRD-PARTY SERVICES

Some of the Services provided by Healthy Balance Weight Loss may involve third-party vendors, such as pharmacies for medication fulfillment and laboratories for diagnostic testing. Healthy Balance Weight Loss does not control or manage these third-party services, and any interactions, transactions, or issues related to them are strictly between you and the third-party provider.

We are not liable for any actions or omissions of third-party providers, and you agree to resolve any disputes directly with them.

 

IX. USER OBLIGATIONS

As a user of Healthy Balance Weight Loss Services, you agree to:

• Provide accurate and truthful information during consultations and when creating an account.
• Comply with all applicable laws and regulations while using the Services.
• Maintain the confidentiality of your account credentials and notify us immediately if you suspect unauthorized access.
• Use the Services solely for personal, non-commercial purposes.

You agree that you are fully responsible for any activity that occurs under your account.

 

X. DISPUTE RESOLUTION AND ARBITRATION

In the event of any dispute or claim arising from or related to this Agreement, you agree to resolve the dispute through binding arbitration. The arbitration process will be governed by the rules of the American Arbitration Association (AAA).

You acknowledge that by agreeing to arbitration, you waive the right to a jury trial and to participate in any class action lawsuit. Any arbitration will be conducted on an individual basis, and claims cannot be joined with those of other users.

 

XI. LIMITATION OF LIABILITY

Healthy Balance Weight Loss and its affiliates are not liable for any damages arising from the use or inability to use the Services, including any adverse reactions to medications or treatments prescribed. Our liability is limited to the total amount you have paid for the Services in the 12 months prior to the occurrence of the event giving rise to the claim.

We are not liable for any incidental, indirect, special, or consequential damages, including those related to lost profits, data loss, or medical complications.

 

XII. MODIFICATIONS TO THE SERVICES

Healthy Balance Weight Loss reserves the right to modify, suspend, or discontinue the Services or any part thereof at any time, with or without notice. If any changes to the Services are made, we will notify you in advance, and you may choose to accept or reject the changes.

 

XIII. CONTACT INFORMATION

For any questions, concerns, or inquiries about these Terms, please contact us:

Email: info@healthybalanceweightloss.com
Phone: 1-805-200-2243